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12/18/01: The following is an excerpt from an article that ran in the current
edition of ShelterForce on Community Reinvestment (or lack thereof) by the insurance
industry. Considering it's stated that the industry holds over $4 trillion in assets
(that's a four with 12 zeros behind it!), community development advocates need to
pay attention.
Insuring Reinvestment
Insurance Companies Should be Held to
the Same Standards as Banks
By Andrea Caliz Luquetta and Deborah Goldberg
Low-income neighborhoods and communities of color have been fighting for decades
to get equal access to financial services, fend off predatory lenders, and get the
banking industry to reinvest in their communities. A host of hard-won tools, including
the Community Reinvestment Act (CRA) and the Home Mortgage Data Disclosure Act (HMDA),
have helped. Though there is plenty more to be done, banks are clearly recognized
as players in the community-development world with responsibilities and roles to
fill.
For most community groups, however, the insurance industry represents uncharted
territory, despite the fact that its relationship with low-income communities is
similar to that of the banking industry. Some key differences in the way the insurance
industry is regulated have helped to keep it below many advocates' radar. But at
a time when the industry is moving toward providing traditional financial services,
having regulations and relationships in place is increasingly important, and there
are many ways to encourage the insurance industry to take a stronger role in developing
low-income neighborhoods.
Like banks, insurance companies play a big role in low-income communities. Low-income
people and people of color are substantial insurance consumers. Homeownership has
increased markedly among these groups during the past decade, and all new homeowners
need homeowners' insurance. Most states require auto insurance, and low-income people
also buy substantial amounts of life and credit insurance. According to the American
Council of Life Insurers, households earning less than $40,000 purchased 56 percent
of all life insurance policies in 1997.
All of these premium dollars add up. The latest figures show that the insurance
industry controls over $4 trillion in assets, making it a key player in the capital
markets. A significant chunk of those dollars comes from low-income communities,
but no one knows how much is reinvested in these communities or in community-development
efforts. Insurance regulators, like bank regulators, are primarily concerned with
the solvency of the industry, and may even cite this as a reason to discourage so-called
"social investments" in low-income and minority areas, assuming that they
could not possibly be safe, never mind profitable. Insurance companies do invest
a fair amount in real estate, however, implying that community investment may not
be an unattainable goal.
Despite being such a large market, people living in poor communities or communities
of color also face pervasive problems with discrimination and redlining by the insurance
industry. Some are refused homeowners insurance because of their location. Since
homeowners insurance is generally required by a mortgage lender, these homebuyers
may be forced to go to a FAIR (Fair Access to Insurance Requirements) plan, the
last-resort state-sponsored insurer. Only 25 states have FAIR plans at all, and
those vary in coverage. Most are both more costly than the voluntary market and
vastly inferior - some just cover for fire; others don't offer full replacement
value coverage.
Neighborhood redlining, racial discrimination, failure to invest in the locations
where they make their profits - sounds just like the problems that community groups
have been making headway on with banks for years. But the two industries are not
directly analogous. Perhaps the most important difference is that insurance companies
are regulated almost exclusively by the states, despite the fact that most major
insurers have multi-state operations. State regulation generally leaves much to
be desired...
A significant difference between the regulation of banking and insurance is the
near-complete lack of systematic public information about company activities at
the neighborhood level. Efforts to win disclosure laws have met resistance from
insurance-friendly state legislatures. Insurance companies have been extremely aggressive
in their efforts to prevent any public disclosure of data about where they do business,
filing lawsuits in a number of cases to prevent states from making this information
public. As a result, according to recent research by Greg Squires of George Washington
University, only eight states collect any data at all, and in each case they are
collected at the zip code rather than census tract level. Only four of those states
make public information about individual insurance companies, rather than industry
aggregates. Even where data are available, they are nowhere near as detailed as
the data on mortgages made public under the Home
Mortgage Disclosure Act.
In the absence of strong regulatory oversight, the burden of enforcement has fallen
on consumers' shoulders; however, consumers lack the tools that have proven critical
in persuading banks to serve low-income communities. These include good, comparable
public data, a reinvestment mandate, and a mechanism for holding institutions accountable
for their performance.
Much of the difficulty is that in the insurance arena, there is no Community Reinvestment
Act (CRA)-equivalent, no publicly stated mandate that the benefits of public support
come with a public responsibility to serve all of a company's communities, including
low-income areas. And yet, like banks, which benefit from FDIC insurance, insurance
companies receive a substantial public benefit - they are exempt from anti-trust
laws. This is a huge economic boon, and grounds for holding the industry to the
same standards that apply to banks.
Andrea Caliz Luquetta is the director of housing and community reinvestment at the
Massachusetts Association of Community Development Corporations. She monitors the
implementation of the first state-mandated insurance industry community investment
program. Deborah Goldberg is the co-director of the Neighborhood Revitalization
Project at the Center for Community Change, and leads its work with the insurance
industry. She is also a consumer representative to the National Association of Insurance
Commissioners.